SHIPPING & RETURNS
Free domestic shipping from $700
CURIO charges a flat rate of $10 for standard shipping across Australia, with delivery times ranging from 3-7 business days.
For all international orders, we charge a flat rate of $60AUD.
Estimated delivery times for our international shipping destinations are as follows:
|New Zealand||4 - 11 business days|
|Asia Pacific||5 - 28 business days|
|North America||10 - 24 business days|
|Western Europe||5 - 19 business days|
|Rest of World||12 - 30 business days|
If you require express shipment, please contact us for a personalised quote.
We would like to remind our international customers that delivery times for orders may vary due to customs procedures and other factors beyond our control. If you have any questions or concerns about shipping, please feel free to contact us.
Depending on the delivery location, international orders may be subject to additional fees and duties. It is the responsibility of the customer to adhere to payment of any custom duties, taxes, or other related fees. We encourage you to obtain further information on import taxes and duties through your region's customs office before placing your order. This information will help you to understand any additional costs that may apply, and ensure a smooth delivery process for your order.
If a customer refuses to accept a shipment from CURIO, they are liable for any shipping fees and import charges as well as the cost of returning the shipment to CURIO.
We want you to love your CURIO products as much as we have loved making them, and warmly invite you to contact us with any enquiries regarding your order. In the unlikely event that your order arrives with a fault, please contact us immediately at firstname.lastname@example.org, providing a brief description of the issue. We will work with you to resolve the problem as quickly and efficiently as possible. We offer returns for store credit only on unused items within 14 days of receipt. To initiate a return, please ensure you include your order number and the email address used to place the order in your request. Items must be returned in their original condition, unused, and with proof of purchase.